Privacy Policy

Last Updated: 19 August 2026

Welcome to HamaraKart.com. We respect your privacy and are committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. About HamaraKart

Website: HamaraKart.com
Legal Entity: mts projects
Registered/Business Address: 5/17, NIT5, Faridabad, 121001, Haryana, India
Email: support@hamarakart.com
Customer Support: +91 9328314899

2. Information We Collect

When you use HamaraKart.com, place an order, register an account or contact us, we may collect:

  • Name

  • Mobile number

  • Email address

  • Delivery and billing address

  • Order details

  • Payment and transaction information

  • Location information where you choose to provide it for delivery purposes

  • Customer support communications

  • Website usage and technical information such as IP address, browser type and device information

We collect information reasonably necessary to provide and improve our services.

3. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm orders and provide delivery updates

  • Process payments and refunds

  • Provide customer support

  • Respond to enquiries and complaints

  • Improve our website, products and services

  • Prevent fraud and unauthorized transactions

  • Maintain website security

  • Comply with applicable laws and regulations

  • Send service-related communications

  • Send promotional communications where permitted by applicable law

4. Payment Information

Online payments may be processed through third-party payment service providers.

HamaraKart does not generally store complete card, banking or UPI credentials on its own systems. Payment information may be processed directly by the applicable payment service provider in accordance with its security and privacy practices.

5. Sharing of Information

We may share necessary information with trusted service providers, including:

  • Delivery and logistics partners

  • Payment service providers

  • Website hosting and technology providers

  • Customer support providers

  • Analytics and security service providers

  • Professional advisers where necessary

  • Government or regulatory authorities where legally required

We do not sell your personal information as a commodity.

6. Cookies

HamaraKart.com may use cookies and similar technologies to:

  • Keep the website functioning

  • Remember preferences

  • Maintain shopping sessions

  • Understand website usage

  • Improve website performance

  • Support security

  • Measure marketing effectiveness where applicable

Please refer to our Cookie Policy for additional information.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as order fulfilment, customer service, accounting, taxation, legal and regulatory requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including requesting access, correction, updating or deletion where legally permissible.

For privacy-related requests, contact:

Email: support@hamarakart.com
Phone: +91 9328314899

10. Children's Privacy

HamaraKart.com is intended for general consumers. We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Services

HamaraKart.com may integrate with third-party services such as payment providers, maps, analytics, delivery and other technology services.

Such services may have their own privacy policies and terms.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

For privacy-related questions or requests:

mts projects
5/17, NIT5, Faridabad, 121001, Haryana, India
Email: support@hamarakart.com
Customer Support: +91 9328314899