Shipping & Delivery Policy

Last Updated: 19 August 2026

HamaraKart.com aims to provide convenient and reliable delivery of vegetables, grocery products and daily essentials.

1. Delivery Areas

Delivery is currently available only in locations where HamaraKart's delivery service is operational.

Delivery availability may depend on PIN code, product availability and delivery capacity.

2. Delivery Time

Estimated delivery times will be displayed during the shopping or checkout process wherever applicable.

Actual delivery time may vary due to:

  • Order volume

  • Product availability

  • Traffic

  • Weather

  • Delivery partner availability

  • Public holidays

  • Local conditions

  • Operational circumstances

3. Delivery Charges

Applicable delivery charges, if any, will be displayed before the customer completes the order.

Any applicable minimum-order requirement or free-delivery offer will be communicated on the website.

4. Delivery Address

Customers must provide a complete and accurate delivery address and a working mobile number.

HamaraKart may not be responsible for delivery delays or failed delivery caused by incorrect or incomplete customer information.

5. Receiving Your Order

Customers are encouraged to check their order upon delivery where reasonably possible.

If you receive an incorrect, materially damaged or spoiled product, contact customer support as soon as possible.

6. Fresh Produce

Fresh vegetables and agricultural products may naturally vary in size, colour, shape, appearance and weight.

HamaraKart makes reasonable efforts to provide products matching the description and quantity ordered.

7. Delayed or Failed Delivery

If an order is delayed, customers may contact our support team for assistance.

Where delivery cannot be completed due to circumstances attributable to HamaraKart, the customer may be eligible for cancellation, refund, replacement or another appropriate remedy.

8. Force Majeure

Delivery may be delayed or suspended due to circumstances beyond our reasonable control, including severe weather, natural disasters, transportation disruption, government restrictions, traffic restrictions, strikes or other unforeseen events.

9. Contact

mts projects
5/17, NIT5, Faridabad, 121001, Haryana, India
Email: support@hamarakart.com